September 05, 2004

The Very Annoying DNS Resolution Problem 98/ME/XP WinSocket Repair

Posted at September 5, 2004 10:47 PM in Computer Tech .

Author: Rhian D. Block
Note: If this entry is helpful to you please leave a small comment! Thx

I have come across this issue countless times and it is by far one of the most annoying issues ever, even compared with the techs that have these large egos like they are the Gods of the computer and I.T.
I will never become that way.

Ok enough of that. Back to the almost #1 annoyance relating to DNS on a user workstation.
"Hey, Rhian I cannot get onto the Internet all of a sudden...."

Tests show that from a command prompt the following are true:
-The computer can get a valid IP address (eg: ipconfig /all)
-The computer can ping DNS numbers and receives replies
(eg: ping
Pinging with 32 bytes of data:
Reply from bytes=32 time=4ms TTL=64
Reply from bytes=32 time=2ms TTL=64
Reply from bytes=32 time=2ms TTL=64
Reply from bytes=32 time=2ms TTL=64
Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 2ms

-The computer can be pinged from other computers
-All other network services do not work (Telnet, ftp and Web browsers)

The following are not true:
-Attempting to ping a FQDN such as results in a host cannot be found error.

Here is a possible culprit. Below are two downloadable files. One for if you are running Windows 98/ME and one for Windows XP.

WinSock XP Fix offers a last resort if your Internet connectivity has been corrupted due to invalid or removed registry entries. It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings. If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try. It can create a registry backup of your current settings, so it is fairly safe to use. This was tested on a machine that was having a Winsock problem due to some Adware removal, and after running the utility and rebooting, the connectivity was restored.

Note: Copy the program to the desktop of the problem machine and then run it.
This program removes the Winsock2 key from the Registry and uninstalls then reinstalls Dial-up Networking. A backup of the registry is made before any changes are attempted (the registry is backed up to user.tom system.tom).


Thanks for the info! This sounds exactly like my problem, I have been searching and searching for answers for weeks, so its nice to see something that finally matches my problem. Im going to try the XP download tonight, If it solves the problem I'll let you know.

Jennifer =)

Posted by Jennifer at October 25, 2004 11:04 AM

i download a utility but the problem still the same,i can ping other site but when i use explorer it doesn't work

Posted by rolando at January 19, 2006 01:13 AM

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