May 18, 2007

Apple MacBook Superdrive (CD/DVD) Scratches Discs. Big Time Apple Engineering Flaw In Design. Beware!

Posted at May 18, 2007 03:12 PM in Computer Tech .

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E-mail: rhianATvazoom.com

It seems to be a well known problem on the Internet forums that the MacBook has a serious engineering flaw with its internal CD/DVD drive. IT SCRATCHES ALL DISCS WHEN THE MACBOOK IS TILTED SLIGHTLY TO THE LEFT OR RIGHT.

Ok sorry for the caps but that sentence itself should be only a joke. It's definitely not and I will second it. I experienced the failure of two important discs as a result of having placed them into my MacBook. My Windows XP cd and vehicle navigation discs were trashed after having had rings of deep scratches embedded onto their surfaces.

Don't believe me? Go ahead and test it yourself and you are bound to receive similar results. One might argue.....well why are you tilting the notebook with a CD/DVD spinning inside. My response would be ... jackass it's a laptop and not every situation would have it sitting on a nice and level surface. Just carrying it with a drive spinning inside can cause the circles of death.

The is obviously a huge engineering flaw Apple left undiscovered in their product. I contacted Apple about 4 days ago to explain my troubles and they never mentioned a known problem once over the phone as they arranged to have my still warrantied computer sent out to them for repair. I just received it back today with paperwork describing that a new drive and even keyboard were replaced in the service work. I still experience the same results as I now have confirmed two more brand new DVD+R were scratched very badly when I inserted them and walked over to a friend with it still spinning inside.

Unfortunately, this is probably my last Apple notebook ever. It's ashame but they should admit this engineering defect and recall them and/or replace them with re-designed units.

Check out some of these other postings on the Internet discussing the same frustrations or just do a Google search on the topic:
http://forums.macnn.com/66/ibook-and-macbook/298777/macbook-superdrive-scratching-disks/

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